Money movement is clear before production keys are connected.
Customers save a card before dispatch. ComeMow authorizes the quote shortly before service and charges it only after completion photos and customer approval. Pros see the payout amount before accepting; after approval, Stripe handles the bank deposit timing for the connected payout account. Any time shown in a ComeMow message is Central time unless the message says otherwise.
Customer payment
Customers save a card before dispatch. ComeMow authorizes the quote shortly before service and captures it after completion approval.
Authorization first
Payment details are saved securely before dispatch, but ComeMow captures the authorized amount only after approval.
Pro payout
After the customer approves completion, ComeMow captures the service charge, adds 100% of any tip, and creates the connected-account transfer. That means the money has moved to the pro's Stripe connected account; the bank deposit arrives on that connected account's Stripe payout schedule.
Tips
Customers can add an optional tip before approval. Tip choices are 10%, 15%, 20%, 25%, or a custom amount. Tips are shown separately, have no ComeMow platform fee, and go 100% to the assigned pro.
Disputes and overrides
Admins can review photos, resolve disputes, override pricing, reassign jobs, or disable users when needed.
Keep live payments off until legal, tax, insurance, and payout operations are ready.
The payment flow supports Stripe keys, Connect onboarding, webhook verification, tips, ratings, and payout rules without rewriting the user flow.
Customer sees
Card saved first, charge captured only after approval, and optional tip before final acceptance.
Pro sees
Offer payout before accepting, then transfer status after the customer approves the completed work.
Admin sees
Job, payment, tip, transfer, refund, tax, and QuickBooks export records to reconcile the week.